The cable didn't snap.
Young man dies after zipline cable snaps at amusement facility
Well, I bet that at least for three seconds he was really amused while falling, so no refunds from that park.
They were upset because somebody else got his flipflops before they got to him.
what's the point of having a zipline shorter than some diving boards?
What are they complaining about? he got more than his money's worth. they should charge more.